F1 2015 Doesn't work

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    Marine - GameSessions

    "Failed to connect to server" happens when you try to run the game .exe directly, instead of our shortcut. 

    Could you send us your logs so that we can try and determine where the problem comes from?

    To do that, open the folder C:\Users\[USERNAME]\AppData\Local\Temp\gamesessions, and find hooking.log. 
    An easy way to do this is to press the Windows key and type %temp%\gamesessions which will open this folder for you.

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    Golden

    2018-12-01 21:50:14.679377 Runtime - Version 2.0.10.683
    2018-12-01 21:50:14.679377 Gamesessions Common - Version 2.0.10.683
    2018-12-01 21:50:14.726177 Info-OS : Operating System: Microsoft Windows 7 Home Premium
    2018-12-01 21:50:14.726177 Info-OS : Operating System Arch: 64-bit
    2018-12-01 21:50:14.726177 Info-OS : Operating System Service Pack: Service Pack 1
    2018-12-01 21:50:14.726177 Info-OS : Version: 6.1.7601
    2018-12-01 21:50:14.726177 Info-OS : Total Machine Memory: 16384 MegaBytes
    2018-12-01 21:50:14.726177 Info-OS : OS Culture: Polish (Poland)
    2018-12-01 21:50:14.726177 Info-OS : User Culture: Polish (Poland)
    2018-12-01 21:50:14.726177 Info-UAC : Non-administrator account
    2018-12-01 21:50:14.986778 Web: Success for F12015/banner.png - NotModified
    2018-12-01 21:50:15.784380 Info-CPU : Number Of Physical Processors: 1
    2018-12-01 21:50:15.784380 Info-CPU : Number Of Logical Cores: 8
    2018-12-01 21:50:15.784380 Info-CPU : Processor 1:
    2018-12-01 21:50:15.784380 Info-CPU : CPU Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
    2018-12-01 21:50:15.784380 Info-CPU : Description: Intel64 Family 6 Model 42 Stepping 7
    2018-12-01 21:50:15.784380 Info-CPU : Number Of Physical Cores: 4
    2018-12-01 21:50:15.784380 Info-CPU : Address Width: 64
    2018-12-01 21:50:15.784380 Info-CPU : Clock Speed: 3401
    2018-12-01 21:50:15.784380 Info-GPU : GPU: NVIDIA GeForce GTX 770
    2018-12-01 21:50:15.784380 Info-GPU : Resolution: 1440 x 900 x 4294967296 colors
    2018-12-01 21:50:15.784380 Info-GPU : Video RAM: 4095MB
    2018-12-01 21:50:15.784380 Info-GPU : Driver ver: 24.21.14.1170
    2018-12-01 21:50:15.784380 Info-GPU : Adapter Compatibility: NVIDIA
    2018-12-01 21:50:15.784380 Info-GPU : Adapter DAC Type: Integrated RAMDAC
    2018-12-01 21:50:15.784380 Info-GPU : Video Processor: GeForce GTX 770
    2018-12-01 21:50:15.784380 Info-GPU : PNPDeviceID: PCI\VEN_10DE&DEV_1184&SUBSYS_11841569&REV_A1\4&126F78E4&0&0008
    2018-12-01 21:50:15.784380 Info-GPU : DeviceId (Local): VideoController1
    2018-12-01 21:50:15.799980 Info-Audio : Głośniki (Realtek High Definition Audio)
    2018-12-01 21:50:15.799980 Info-Audio : Realtek Digital Output (Realtek High Definition Audio)
    2018-12-01 21:50:15.799980 Info-Audio : ASUS VW199 (NVIDIA High Definition Audio)
    2018-12-01 21:50:15.799980 Info-Time : Utc: 2018-12-01 20:50:15
    2018-12-01 21:50:15.799980 Info-Time : Local: 2018-12-01 21:50:15
    2018-12-01 21:50:15.799980 Info-Name : BESTIA
    2018-12-01 21:50:15.799980 Info-AV : No anti virus product found
    2018-12-01 21:50:15.799980 Info-.Net : Dot Net Installed Versions:
    2018-12-01 21:50:15.799980 Info-.Net : v2.0.50727 2.0.50727.5420 SP2
    2018-12-01 21:50:15.799980 Info-.Net : v3.0 3.0.30729.5420 SP2
    2018-12-01 21:50:15.799980 Info-.Net : v3.5 3.5.30729.5420 SP1
    2018-12-01 21:50:15.799980 Info-.Net : v4 Client 4.7.03062 (461814)
    2018-12-01 21:50:15.799980 Info-.Net : v4 Full 4.7.03062 (461814)
    2018-12-01 21:50:15.799980 Info-.Net : v4.0 Client 4.0.0.0
    2018-12-01 21:50:15.799980 Info-CRuntimes : Microsoft® Visual Studio® 2010 (msvcr100.dll) (x64) : 10.00.40219.325
    2018-12-01 21:50:15.799980 Info-CRuntimes : Microsoft® Visual Studio® 2012 (msvcr110.dll) (x64) : 11.00.50727.1
    2018-12-01 21:50:15.799980 Info-CRuntimes : Microsoft® Visual Studio® 2013 (msvcr120.dll) (x64) : 12.00.21005.1
    2018-12-01 21:50:15.799980 Info-CRuntimes : Microsoft® Visual Studio® 2017 (vcruntime140.dll) (x64) : 14.13.26020.0
    2018-12-01 21:50:15.799980 Info-CRuntimes : Microsoft® Windows® Operating System (msvcrt.dll) (x64) : 7.0.7601.17744
    2018-12-01 21:50:15.818580 Info-Apps : OBS Studio (x86) is installed
    2018-12-01 21:50:15.818580 Info-Apps : OBS Studio (x64) is installed
    2018-12-01 21:50:15.818580 Info-Apps : MSI Afterburner is installed
    2018-12-01 21:50:15.818580 Info-Apps : RivaTuner Statistics Server is installed
    2018-12-01 21:50:15.818580 Info-Apps : RivaTuner Statistics Server is installed
    2018-12-01 21:50:15.818580 Info-Apps : Not Installed: Fraps, Raptr, Mouse Without Borders, Overwolf, Open Broadcaster Software, Dxtory, Razer, XSplit Gamecaster, Action!, Bandicam, D3DGear, Debut Video Capture, Smart Pixel,
    2018-12-01 21:50:15.826580 Info: Number of Steam Accounts: 3
    2018-12-01 21:50:15.827581 Info: MachineId: ay1V5tPF31KQkbgJBg0uEM7H7CLDm2f/IrgHVYbJv8dqLTUXnv/lKKA5AgrvGKX+tSBlYqXo/f5gG4EJEUUxTw==
    2018-12-01 21:50:15.827581 Info: GTID: 9542d461-1afb-45bb-8dfb-5f99f0c992a7
    2018-12-01 21:50:15.827581 Info: AppId: F12015
    2018-12-01 21:50:15.827581 Info: Branding: giveaway
    2018-12-01 21:50:15.827581 Info: PartnerId: gamesessions
    2018-12-01 21:50:15.827581 Running C:\Program Files\Tangentix\Runtime\x64\GSLauncher.exe
    2018-12-01 21:50:15.827581 Launcher: CheckValidApp
    2018-12-01 21:50:15.827581 Launcher: AttachToService
    2018-12-01 21:50:15.845181 Launcher: LoadAppDescription
    2018-12-01 21:50:15.860781 Web: Trying appDesc/F12015.xml
    2018-12-01 21:50:16.424382 Web: Success for appDesc/F12015.xml - OK
    2018-12-01 21:50:16.424382 Launcher: LogStartup
    2018-12-01 21:50:16.424382 Web: Trying 1/launcher.jpg
    2018-12-01 21:50:16.424382 Web: Success for 1/launcher.jpg - From Cache
    2018-12-01 21:50:17.112184 Info: Client Session ID: 58a3dcc7-6ed6-41d8-9b89-5e04e1fc8654
    2018-12-01 21:50:17.112184 Launcher: DetectRebootState
    2018-12-01 21:50:17.112184 Reboot WUApi: False
    2018-12-01 21:50:17.112184 Launcher: LogRebootState
    2018-12-01 21:50:17.112184 Launcher: SendOldLogs
    2018-12-01 21:50:17.112184 Launcher: SetupUI
    2018-12-01 21:50:17.112184 Launcher: StartRemoteLogger
    2018-12-01 21:50:27.824547 User: aleksander.konopka@vp.pl
    2018-12-01 21:50:28.827949 Starting auth request
    2018-12-01 21:50:28.827949 Web: Trying AnonClient/login2
    2018-12-01 21:50:29.971152 Web: Exception for AnonClient/login2 - ProtocolError: Serwer zdalny zwrócił błąd: (401) Bez autoryzacji.
    2018-12-01 21:50:29.971152 Auth request failed: ProtocolError Unauthorized
    2018-12-01 21:50:30.517153 Authentication Fail: Unauthorized
    2018-12-01 21:51:43.172458 User: aleksander.konopka@vp.pl
    2018-12-01 21:51:44.411529 Starting auth request
    2018-12-01 21:51:44.411529 Web: Trying AnonClient/login2
    2018-12-01 21:51:46.009621 Web: Exception for AnonClient/login2 - ProtocolError: Serwer zdalny zwrócił błąd: (401) Bez autoryzacji.
    2018-12-01 21:51:46.009621 Auth request failed: ProtocolError Unauthorized
    2018-12-01 21:52:07.044129 Analytics_OnSendFailed - High : No response or no network connection.
    2018-12-01 21:52:07.066131 Authentication Fail: Unauthorized
    2018-12-01 21:52:20.912870 Create Account Link: https://www.gamesessions.com/zz/Account/Register?id=F12015&gtid=9542d461-1afb-45bb-8dfb-5f99f0c992a7&ad_campaign=loginfailedclientregister
    2018-12-01 21:54:16.747588 User: mr.golden007@gmail.com
    2018-12-01 21:54:18.820008 Starting auth request
    2018-12-01 21:54:18.820008 Web: Trying AnonClient/login2
    2018-12-01 21:54:20.914813 Web: Exception for AnonClient/login2 - ProtocolError: Serwer zdalny zwrócił błąd: (401) Bez autoryzacji.
    2018-12-01 21:54:20.914813 Auth request failed: ProtocolError Unauthorized
    2018-12-01 21:54:20.930413 Authentication Fail: Unauthorized
    2018-12-01 21:54:24.810923 User: mr.golden007@gmail.com
    2018-12-01 21:54:25.203924 Starting auth request
    2018-12-01 21:54:25.204924 Web: Trying AnonClient/login2
    2018-12-01 21:54:26.517956 Auth request success
    2018-12-01 21:54:26.533556 Web: Trying GetUserGameState/F12015
    2018-12-01 21:54:26.533556 Web: Trying User/Profile
    2018-12-01 21:54:26.533556 Web: Success for AnonClient/login2 - OK
    2018-12-01 21:54:26.619557 Sizing Browser (100, 100) - dpi = 1.000000
    2018-12-01 21:54:26.697557 Browser - Loading: https://client.gamesessions.com/overlay/Intro/?id=F12015&gtid=9542d461-1afb-45bb-8dfb-5f99f0c992a7&SteamInstalled=True
    2018-12-01 21:54:27.616769 Web: Success for GetUserGameState/F12015 - OK
    2018-12-01 21:54:27.616769 UserGameState: F12015 - False
    2018-12-01 21:54:28.718594 Web: Success for User/Profile - OK
    2018-12-01 21:54:28.983610 Browser - From: None To: None
    2018-12-01 21:54:28.995610 Sizing Browser (1080, 607) - dpi = 1.000000
    2018-12-01 21:54:49.193002 Web: Trying hijack/F12015.xml
    2018-12-01 21:54:51.759053 Web: Success for hijack/F12015.xml - OK
    2018-12-01 21:54:51.759053 No preamble windows, declare the title running -
    2018-12-01 21:54:51.759053 Launcher >> Title reported running

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    Golden

    2018-12-01 21:54:51.759053 Launcher: InstallFilter
    2018-12-01 21:54:52.165654 Web: Trying GetEncryptionKeys/F12015
    2018-12-01 21:54:54.088458 Web: Success for GetEncryptionKeys/F12015 - OK
    2018-12-01 21:54:54.088458 Got encryption keys
    2018-12-01 21:54:54.104058 Launcher: StartIPC
    2018-12-01 21:54:54.119658 Web: Trying steam/F12015.xml
    2018-12-01 21:54:54.696859 Web: Success for steam/F12015.xml - OK
    2018-12-01 21:54:54.712459 Launcher: LaunchFirstExe
    2018-12-01 21:54:54.712459 Launching First - Tools/LanguageSelector.exe - F1 2015
    2018-12-01 21:54:54.712459 Launcher: AttachToSubProcess
    2018-12-01 21:54:55.227260 AttachToSubProcess - F1_2015
    2018-12-01 21:54:55.227260 Attached to F1_2015
    2018-12-01 21:54:55.227260 Launcher: FinalInject
    2018-12-01 21:54:55.227260 FinalInject - injecting in 20s
    2018-12-01 21:54:59.618868 Caught title shutdown : 0xffffffff
    2018-12-01 21:54:59.618868 Stopping Injection
    2018-12-01 21:54:59.618868 !properShutdown_.HasValue
    2018-12-01 21:54:59.618868 Launcher >> Closing - Finished = True
    2018-12-01 21:54:59.618868 Launcher >> Closed - Finished = True Correctly = False
    2018-12-01 21:54:59.634468 Web: Trying Report/HookingLog
    2018-12-01 21:55:04.166390 Web: Success for Report/HookingLog - OK
    2018-12-01 21:55:04.174391 GPU Breakdown: 24.21.14.1170;NVIDIA;
    2018-12-01 21:55:04.174391 Microsoft.NET\assembly\GAC_32\Tangentix.Hooking.Base 2.0.10.683
    2018-12-01 21:55:04.174391 Microsoft.NET\assembly\GAC_64\Tangentix.Hooking.Base 2.0.10.683
    2018-12-01 21:55:04.174391 Microsoft.NET\assembly\GAC_32\Win32Hooking 2.0.10.683
    2018-12-01 21:55:04.174391 Microsoft.NET\assembly\GAC_64\Win32Hooking 2.0.10.683
    2018-12-01 21:55:04.174391 Microsoft.NET\assembly\GAC_MSIL\Tangentix.Delivery 2.0.10.683
    2018-12-01 21:55:04.174391 Microsoft.NET\assembly\GAC_MSIL\Tangentix.Hooking 2.0.10.683
    2018-12-01 21:55:04.189991 Reporting to user: Session ended. Application closing.
    2018-12-01 21:55:05.878034 Sizing Browser (1078, 605) - dpi = 1.000000
    2018-12-01 21:55:05.937637 Browser - Loading: https://client.gamesessions.com/overlay/outro?id=F12015&gtid=9542d461-1afb-45bb-8dfb-5f99f0c992a7&PlayedGameTime=16&qe=False
    2018-12-01 21:55:42.709684 Browser - From: None To: None
    2018-12-01 21:56:05.891010 Sizing Browser (1072, 577) - dpi = 1.000000
    2018-12-01 21:58:36.909647 Browser - Closing https://client.gamesessions.com/overlay/outro?id=F12015&gtid=9542d461-1afb-45bb-8dfb-5f99f0c992a7&PlayedGameTime=16&qe=False
    2018-12-01 21:58:36.910647 Shutting down CEF
    2018-12-01 21:58:36.933649 Analytics_OnSendFailed - Normal : Wystąpił przynajmniej jeden błąd.
    Nie można rozpoznać nazwy zdalnej: 'tangentixanalytics.queue.core.windows.net'
    2018-12-01 21:58:36.963650 CEF shutdown

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    Marine - GameSessions

    Thank you for your logs.

    We're not sure where the problem comes from.

    Here are some basic troubleshooting options you can go through to try and solve it. Try them one at a time to see if they resolve the issue.

    1) Try restarting your PC. Quite often we see machines that have had a Windows update but are still pending a restart.

    2) Check that you have the latest drivers for your graphics card. Making sure graphics drivers are up to date can fix a lot of problems.

    3) Some 3rd party software can interfere with games working correctly. If you are using FRAPS, MSI Afterburner, Riva Tuner, XSplitter, Bandicam, OBS Studio or similar software; we recommend switching these off and trying again. We have a post that explains more here.

    4) Try another game from our site. Sometimes this will fix the problem you are having, or will highlight whether the problem is specific to the game you are trying. We recommend trying the following 2 games:

    x64 : Conga Master 
    x86 : Shooting Stars

    Both of these small games will take about 1 minute to install. 

    5) Run the game as an administrator. The problem could come from the fact that we don't have the rights to write in the Temp directory.

    Right-click the game icon, then select Properties, click on the Compatibility tab, and check "Run this program as an administrator". Then try launching the game again.

    run_as_administrator.png

    Let us know if it helps.

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    Golden

    Running the  game as administrator has worked. Thanks a lot!

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    Marine - GameSessions

    Great, thanks for letting us know! Enjoy your game :)

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