Hi Antonio, we need more information to determine where the problem comes from. Could you navigate to the folder C:\Users\[USERNAME]\AppData\Local\Temp\ ? An easy way to do this is to press the Windows key and type %temp% which will open this folder for you. Attach the Installer log to your response. The file name should be similar to: [game_name]_-_GameSessions_Edition_20170831092705_000_Installer.log
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